Case Study · Healthcare · Local Service · 2025
North Loop Family Dental
From invisible on Google Maps to the #1 map pack result for 'dentist near me' in Minneapolis' North Loop.
Results
The Challenge
The practice had been open eighteen months with a beautiful office, five-star word-of-mouth, and almost no online visibility. Their Google Business Profile was unverified, the website had no location schema, and they were losing bookings to a chain three blocks away.
The Approach
- 01
Full GBP rebuild
Verified the profile, added 40+ interior photos, wrote service-specific descriptions, and set up weekly Google Posts covering promotions and staff spotlights.
- 02
Local citation cleanup
Audited 60 directory listings, corrected NAP inconsistencies across Yelp, Healthgrades, Zocdoc, and Apple Maps, and built out 22 new local citations.
- 03
Review engine
Deployed a post-visit SMS review request through the front-desk workflow. Went from 12 reviews to 148 verified reviews (4.9 average) in 12 weeks.
Deliverables
- Google Business Profile rebuild and weekly management
- Local citation audit and correction across 60 directories
- Automated post-visit review request workflow
- Monthly local SEO report with call & booking attribution
“We were quietly drowning. Rahim rebuilt the whole online front door of our practice — the phone hasn't stopped since.”
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